STEP 01
Prepare your device
Charge or connect your device, then power it on. Follow the instructions displayed directly on its screen to create a new wallet or restore one you already own.
See device-specific help YOUR FIRST STEPS, MADE CLEAR
Your crypto.
Your keys.
In your hands.
A simple, security-first guide to setting up your Ledger hardware wallet—so you can take your first steps with confidence.
Never share your 24-word recovery phrase.
Not even with Ledger.
Not even with Ledger.
SECURITY STARTS WITH YOU
Your keys stay yoursPrivate keys stay on your device
THE START GUIDE01 — SET UP WITH CONFIDENCE
A GOOD PLACE TO BEGIN
A few careful steps.
A stronger start.
Setting up your wallet doesn't have to feel complicated. Work through this quick checklist at your own pace. Your device's on-screen prompts are the source of truth.
YOUR SETUP CHECKLIST
Ready when you are.
0 of 3steps complete
No one from Ledger will ask you for your recovery phrase.
STEP 02
Set your PIN
Choose a PIN on the device itself. Keep it private and memorable. Your PIN protects access to the device; it is not a replacement for your recovery phrase.
Understand the essentialsSTEP 03
Write down your phrase
Your device will show a recovery phrase. Record each word in order on the recovery sheet, check it carefully, and store it offline in a secure place.
Protect your recovery phraseSTEP 04
Connect and verify
Open Ledger Wallet and follow its prompts to connect. Add the accounts you need, and always verify transaction details on your hardware wallet screen.
Visit Ledger SupportDevice menus and prompts can differ by model. Follow the instructions shown on your specific device.
SECURITY, WITHOUT SHORTCUTS
The most important
thing to remember?
Your recovery phrase is the master key to your wallet.
Anyone who gets it may be able to access your crypto. Keep it offline, out of photos and cloud storage, and never enter it into a website, app, or chat.
Explore Ledger AcademyNever share your words
Not with support staff, friends, a website, or anyone claiming they can help. Legitimate support will never need them.
Trust your device screen
Check the recipient address and transaction details on your hardware wallet before approving. A computer screen alone isn't enough.
Pause on urgent messages
Unexpected links, giveaway claims, and pressure to act quickly are common warning signs. Go to official sites directly.
Download from official sources
Use Ledger's official website for Ledger Wallet and support. Check the web address carefully before downloading.
WHEN YOU NEED A HAND
Take a breath.
Find the right help.
Small snags are part of learning something new. Start with the official help center and keep your recovery phrase to yourself.
Visit Ledger SupportA few common questions
Do I need to enter my recovery phrase into the app?
No. A new wallet's recovery phrase is generated and shown on your hardware wallet. Never enter it into a computer, phone, website, or support chat. Only use the recovery process displayed on your device if you are intentionally restoring a wallet.
What if my Ledger device is lost or damaged?
Your wallet can generally be restored on a compatible device using the recovery phrase you recorded. This is why keeping that phrase private and securely stored offline is essential. Refer to official Ledger Support for the correct recovery instructions.
How do I know which app or download is genuine?
Start from ledger.com and use the official download links there. Avoid sponsored search ads, direct-message links, and unofficial app stores or download pages.
Can Ledger Support help me with my recovery phrase?
No. Never share your recovery phrase with support or anyone else. If a person or website asks for it, stop interacting and navigate directly to the official Ledger Support website.
YOUR NEXT STEP
Start with care.
Move at your pace.
Use official instructions, take time to verify, and keep your secret words secret.